SHIPPING POLICY

 ALL PRODUCTS TAKE 5-7 BUSINESS DAYS TO PROCESS, DAY 1 STARTS THE DAY AFTER YOUR ORDER IS RECEIVED. DELIVERY CAN TAKE 5-7 BUSINESS DAYS DEPENDING ON YOUR LOCATION. TRACKING NUMBERS ARE SENT VIA EMAIL AFTER PROCESSING

Packages will be shipped using USPS

***BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.

***ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE. 

***WE DO NOT SHIP ANY PRODUCTS ON SATURDAY and SUNDAY 

Questions regarding orders must be sent to support@queenscrownessential.com Please include name, order number.

INCORRECT SHIPPING INFORMATION:

If a package is returned to QUEENS CROWN ESSENTIALS LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the  customer will be responsible for the return shipping cost as well as the redelivery cost. QUEENS CROWN ESSENTIALS LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

LOST OR STOLEN PACKAGES:

QUEENS CROWN ESSENTIALS LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, QUEENS CROWN ESSENTIALS LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.